Terms & Conditions

Creative Keyboards Terms & Conditions

1. These terms and conditions apply to Creative Keyboards Music Classes for pupils applied for and consented to by the parent or guardian. Creative Keyboards reserves the right to make changes to the terms and conditions as the situation arises.

2. Class times and fees are published on our website .They are also confirmed in our booking confirmation email. An application will only be deemed accepted if accompanied by the payment of fees or a deposit of €50 . You can transfer the deposit into the bank account details provided under Alternative payments

3. Receipt of the application and any fees paid at the time of application will be confirmed by email along with all relevant class details. Acceptance of a student is confirmed once that email has been issued. Any balance of fees should be paid not later than 5 working days before the first day of class.

5. Methods of Payment; Debit, Visa Debit or Credit Card, Bank transfer (See bank account details under alternative payments)

6. Written confirmation from Creative Keyboards of an application confirming that a student has been allocated a place establishes a contract for the provision of teaching services. This contract will automatically renew for the next term unless cancelled before the end of the current term.

7.Fees & Cancellation: Your place will be secure once we receive your fees. We will refund fees up to 5 working days before term start date . In any other case we don't offer refunds but may offer classes at a later date in lieu (in the case of illness)

8.Missed classes: If your teacher has to cancel a lesson due to unavoidable circumstances, an email will be sent to you informing you that the class is cancelled. This lesson will be made up at the end of term.

If lessons are cancelled by the student/parent, make-up lessons WILL NOT be given. If a pupil is going to be absent, for any reason, Creative Keyboards should be informed as soon as possible.

If your primary school is closed then Creative Keyboards is closed . Our classes are structured around the school calendar/school closures etc

BAD WEATHER: If the school has to close due to a severe weather warning, these classes have to be forfeited by the student as the school cannot make the classes up later on. 

9 . Creative Keyboards reserves the right to exclude/refuse students from classes, for reasons of unsuitability, disciplinary or other at our own discretion.

10. Creative Keyboards reserves the right to make changes to the timetable and assigned teaching staff.

12. Fees are reviewed annually in September.

13. Students participate at the parent/guardian’s own risk and parents/guardians are obliged to inform Creative Keyboards and its staff of any existing significant medical conditions, allergies or special needs.

14. Emergency Contact: Please provide two contact numbers. We will contact you in the event of any sickness/incident/injury, unless deemed to be very minor. If your child has any ailments, allergies or special needs let us know – any information provided will be treated as confidential.

15. Students are obliged to take care of their own belongings and music. Creative Keyboards can accept no liability for lost or damaged belongings.

16. Creative Keyboards has comprehensive insurance in place. However, the liability of Creative Keyboards and that of its staff, is restricted to class time only and then only in the case of gross negligence.

17. Pick-up Arrangements: Junior and Senior Infants will be collected from their classrooms when school finishes and taken to their keyboard class. All children from First Class up make their own way to keyboard class.

At pick up time the keyboard teacher will man the doors. Your child will not be permitted to leave the premises until a recognised family member, friend or child minder is there to collect them. Your keyboard teacher will not leave until all children are collected. We would ask parents to please be on time . You can contact Krisha on 087 2022505 in the event of an emergency .

Please put it in writing if your child is allowed to walk home alone

18. Photographs and videos may be taken of children playing keyboards for promotional reasons.

19. Please inform a member of the Creative Keyboards if you do not wish your child to be involved in any photo shoots.

Communication

Parents should be aware of school policies and procedures especially the school’s Child Protection Policy

Parents and students are welcome to briefly discuss progress or provide feedback to teachers at the beginning of class rather than at the start of the next groups lesson.

We ask that all queries for a more detailed discussion on progress or feedback and any issues/concerns that arise be directed to 087 2022505 or info@creativekeyboards.ie in order to give us a chance to resolve the situation. This must be done at the time of the incident /class in question and not at the end of the term.